St. Albans · Queens · New York
Move better, live better.
Strengthening Body, Transforming lives.
One-on-one physical therapy for back, knee, neck and shoulder pain, sports injuries, post-surgical recovery, balance problems and more — right here in St. Albans.
Why patients choose Pivotal Care
Personal, hands-on care
Your plan is built around your goals — not a template. We explain every step in plain language.
Most insurance accepted
Medicare, Medicaid, Healthfirst, Emblem, Aetna, Cigna, Fidelis, Workers Comp, No-Fault and 26 plans in total. See the full list →
Easy to reach, easy to book
On Linden Blvd in St. Albans, with Saturday hours. Book online on Zocdoc or call us directly.
Popular services
Orthopedic Rehab
Evaluation and treatment for bone, joint and muscle conditions — sprains, strains, arthritis and overuse injuries.
Sports Injury Rehab
Return-to-sport rehab for sprains, strains, tendon injuries and post-injury conditioning.
Post-Surgical Rehab
Protocol-based recovery after knee, shoulder, hip, spine and other orthopedic surgery.
Stroke Rehab
Gait, balance, strength and functional training to regain independence after stroke.
Balance + Vestibular Therapy
Treatment for dizziness, vertigo and unsteadiness, with fall-prevention training.
Cardiac Therapy
Supervised, progressive exercise and conditioning as part of cardiac recovery.
Office hours
| Monday | 8:30 AM – 6:00 PM |
| Tuesday | Closed |
| Wednesday | 8:30 AM – 6:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 8:30 AM – 6:00 PM |
| Saturday | 9:00 AM – 3:00 PM |
| Sunday | Closed |
Find us
188-18 Linden Blvd, Saint Albans, NY 11412 · Open in Google Maps ↗
About Us
Pivotal Care Physical Therapy P.C. is an outpatient physical therapy clinic in St. Albans, Queens, led by Dr. Muhammad Usman, PT. We help neighbors recover from pain, injury and surgery, regain balance and strength, and get back to work, family and daily life.
Our approach is simple: listen first, evaluate thoroughly, treat hands-on, and teach you the exercises and habits that keep you better after you leave the clinic.
Follow us
Instagram: @pivotalcarephysicaltherapy · TikTok: @pivotalcarept · Yelp · Google — 4.9 ★, 268 reviews
Services
Every service below starts with a full evaluation. Tap a service to read more, or call (718) 709-4542 if you're not sure which fits you.
Orthopedic Rehab
Evaluation and treatment for bone, joint and muscle conditions — sprains, strains, arthritis and overuse injuries.
Sports Injury Rehab
Return-to-sport rehab for sprains, strains, tendon injuries and post-injury conditioning.
Post-Surgical Rehab
Protocol-based recovery after knee, shoulder, hip, spine and other orthopedic surgery.
Stroke Rehab
Gait, balance, strength and functional training to regain independence after stroke.
Balance + Vestibular Therapy
Treatment for dizziness, vertigo and unsteadiness, with fall-prevention training.
Cardiac Therapy
Supervised, progressive exercise and conditioning as part of cardiac recovery.
Pain Management
Hands-on therapy, exercise and education to reduce persistent pain without relying only on medication.
Back Pain
Assessment and targeted exercise / manual therapy for acute and chronic low back pain.
Knee Pain
Strength, mobility and gait work for knee pain, arthritis, meniscus and ligament issues.
Neck Pain
Posture, mobility and strengthening care for neck pain and stiffness, including whiplash.
Shoulder Pain
Rotator cuff, frozen shoulder, impingement and post-surgical shoulder rehabilitation.
Plantar Fasciitis
Heel and arch pain care — stretching, strengthening, taping and footwear guidance.
Vertigo
Vestibular assessment and canalith repositioning / habituation exercises for vertigo.
Sciatic Pain
Nerve mobility, core and hip strengthening to ease sciatica and radiating leg pain.
Foot Assessment
Gait and foot mechanics assessment, with orthotics guidance where appropriate.
Lymphatic Therapy
Gentle manual techniques and compression guidance to help manage swelling / lymphedema.
Wrist & Hand Therapy
Splinting guidance, mobility and strengthening after hand / wrist injury or surgery.
Pediatric Therapy
Developmentally-appropriate therapy for children — strength, coordination and gross motor skills.
Kinesio Taping
Elastic taping to support muscles and joints, reduce pain and aid movement.
Prosthetic / Amputee Training
Gait training, strength and prosthetic-use training for amputee patients.
Orthotics & Prosthesis
Assessment and training related to orthotic and prosthetic devices.
Workers Compensation
Work-injury rehabilitation with documentation for workers' compensation cases.
Accident & Injury Rehab
Rehabilitation after car accidents (No-Fault) and other personal injuries.
Post Spinal Surgery Rehab
Careful, protocol-based recovery after laminectomy, fusion and other spine surgery.
Lymphatic / Edema Care
See Lymphatic Therapy — swelling management as part of a full care plan.
New Patients
1. Book & complete your intake forms
Save time on your first visit by completing your forms online before you arrive.
Complete intake forms on Zocdoc → Book appointment
2. What to bring
- Photo ID
- Insurance card(s)
- Referral / prescription from your doctor, if you have one
- List of medications
- Any imaging reports (X-ray / MRI) related to your condition
- Comfortable clothing you can move in
3. Your first visit
Plan for about 45–60 minutes. Your therapist will review your history, examine how you move, discuss your goals, and start treatment and a home-exercise plan on day one in most cases.
4. Insurance verification
Call us at (718) 709-4542 before your first visit and have your insurance card ready — we'll verify your benefits and explain any copay or authorization before treatment starts, so there are no surprises.
Insurance We Accept
We work with 26 plans. If you don't see yours, call (718) 709-4542 — coverage changes often and we can verify it for you.
26 plans listed.
Testimonials
★★★★★ 4.9 on Google · 268 reviews — read them on Google →
★★★★★
Patients consistently praise the clinic on Google for friendly, attentive care and for taking time to explain treatment.
★★★★★
Reviewers frequently highlight help with back, knee and shoulder pain, and recovery after surgery.
★★★★★
On Zocdoc, Dr. Muhammad Usman is rated 5.00 stars by patients. See the Zocdoc profile →
The most current, unedited patient reviews live on Google and Zocdoc — follow the links above to read them in full.
Gallery
Inside physical therapy care — assessment, guided exercise, and balance training.
Photos are licensed stock images representing therapy care, used until clinic photos are added.
Areas We Serve
We're in St. Albans and welcome patients from across southeast Queens and nearby neighborhoods:
St. AlbansJamaicaQueens VillageHollisCambria HeightsSpringfield GardensLaureltonRosedaleSouth JamaicaRichmond HillOzone ParkFar RockawayElmontValley Stream
Blog & Patient Tips
Back pain: 3 habits that help between visits
Short walks, changing position every 30 minutes, and doing your prescribed home exercises daily matter more than any single treatment session.
After knee or shoulder surgery: why early PT matters
Starting rehab promptly helps restore motion, rebuild strength safely, and prevents stiffness — always follow your surgeon's protocol.
Dizzy or unsteady? It may be vestibular
Vertigo and balance problems often respond to vestibular therapy. If falls are a concern, ask us about a balance assessment.
These tips are general education, not medical advice for your specific condition — ask your therapist what applies to you.
Contact Us
Send us a message
Visit us
188-18 Linden Blvd
Saint Albans, NY 11412
Phone: (718) 709-4542
Email: ptpivotalcare@gmail.com
Fax: (718) 223-5841
| Mon / Wed / Fri | 8:30 AM – 6:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 3:00 PM |
| Tue / Sun | Closed |
Accessibility
Our St. Albans clinic has wheelchair ramp access. We aim to make this website usable for everyone: clear contrast, keyboard-friendly navigation, alt text on images, and large tap targets on mobile. If you have trouble using this site or need information in another format, call (718) 709-4542 or email ptpivotalcare@gmail.com and we'll help.
Privacy Policy
This website does not sell your information. If you contact us through the form on this site, your message is prepared in your own email app / device — please don't send detailed medical records through a general contact form. For questions about your health information and your rights under HIPAA, contact the clinic directly at (718) 709-4542. Links to Zocdoc, Google, Yelp, Instagram and TikTok are governed by those services' own privacy policies.